What's the Biggest Mistake that Small Firms Make When Using Trial Technology?
Monica Bay over at The Common Scold points to an article she wrote in the latest issue of Small Firm Business, where a number of lawyers were asked "What's the biggest mistake that small firms make when using trial technology?". Some of the answers are below:
J.R. Phelps Florida Bar Tallahassee
Too often, lawyers feel that just signing the check for the product is the answer. They fail to obtain buy-in, conduct training, and get a commitment from everyone to update the database, ultimately dooming the project. …
Ellen Freedman Pennsylvania Bar Association Ambler, Pa.
Lack of training ... and due diligence. Too often, decisions are based almost entirely on what a peer uses. Look to colleagues, but also examine the software's capabilities. Compare alternatives to understand the nuances. Conduct a thorough needs analysis -- don't make a decision based on one glaring need.
The entire article is worth a read, there’s a lot of good advice on mistakes to avoid.
