Why Cases Get Stuck
Last weekend, I re-read The Goal. I’ve previously written about the relation of statistical variances and dependent events. Other posts on this topic are here . The mathematical principle is that delays accumulate rather than average out. In re-reading this, I came to another understanding on why cases get stuck:
- There is a FINITE ability to speed things up – If you hire a lifecare planner, vocational expert, economist, engineer…. the soonest they can give you their report and evaluation is immediately. That’s not a realistic goal, but the fastest that it can possibly happen.
- There is an INFINITE ability to slow things down – Information can sit on someone’s desk, inbox or to do list for a long time.
It’s our job to keep the cases moving, and not only hire the right experts and staff, but make certain that they keep things going.
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