Distributing the Workload to Move the Cases
Today, we have a guest post from Shirley Hughes, an independent paralegal in New Mexico. Shirley and I have been talking about the best way to keep cases moving.
Every person has their likes and dislikes when it comes to a job. You can't make any one paralegal totally responsible for the cases, the attorney’s the one who has to take on that burden. You need people who can work as a team to keep things moving. Find out what each one, including you, absolutely hates to do and split the work load accordingly between yourself, the senior paralegal, junior paralegal, and the secretary.
If everyone in your office knows everything about the cases, you would be amazed at the great input you get from all of them and each one of them always has a backup, if they need some time off.
Staff usually have a very different opinion of the client than you do. They're the ones who have to take the calls and cover your butt when something doesn't get done. The clients never make nasty remarks to the attorney like they will to the staff.
Good stuff. Thanks for the help Shirley.
